Duel License and Who Is Behind the Platform
Usually, people write one line about a platform's license and move on. Here, that won't work, because it's Duel's weakest point, and you need to understand that before depositing money, not after.
What the documents say
| Operator | Immortal Snail LLC |
| Registration | Nevis, number L22982 |
| Legal address | Arthur L. Evelyn Building, Suite 5, Main Street, Charlestown, Nevis |
| License | Government of the Autonomous Island of Anjouan, Union of the Comoros |
| Number | ALSI-202411026-FI1 |
| Agreement revision | January 27, 2026 |
The data is taken from the user agreement on the platform's website. The company is registered in Nevis, the license is issued by Anjouan — these are two different offshore jurisdictions, and such a combination is common in the industry.
What is an Anjouan license
Anjouan is an island in the Union of the Comoros, located between Mozambique and Madagascar. As a gambling jurisdiction, it appeared recently and filled a niche that Curaçao vacated when it began tightening its rules.
Key figures for understanding:
Cost. A full license costs approximately 13,300 euros, with mandatory surcharges, the total bill comes to about 17,000. For comparison, a Maltese license costs an order of magnitude more and requires a presence in the country.
Time to obtain. Weeks, not months.
Gambling tax. None.
Operator requirements. Minimal: company registration, infrastructure mirroring on approved servers, annual fee for a key person.
In other words, it's a cheap, fast, and unburdensome option. That's why it's chosen by young projects that need to launch quickly, and that's why it guarantees little to the player.
The main problem: disputes
This is the point for which this page was written.
A license is usually needed by a player for exactly one thing — to have somewhere to go if the casino doesn't pay. With Anjouan, this mechanism effectively doesn't work. According to professional lawyers and industry reviews, the regulator does not actively resolve disputes and does not act as an intermediary between the player and the operator. Formally, a complaint procedure exists, but practical results from it are not to be expected.
Let's compare it with what a more serious jurisdiction offers:
| Anjouan | Curaçao (new regime) | Malta | |
|---|---|---|---|
| Cost for operator | ~€17k | significantly higher | an order of magnitude higher |
| Time to obtain | weeks | months | months |
| Founder verification | formal | in-depth | strict |
| Dispute resolution | practically absent | procedure exists | working mechanism |
| Fund segregation requirements | none | yes | yes |
| Gambling tax | none | yes | yes |
The conclusion is simple and unpleasant: if you have a dispute with Duel, you will have to rely on the good will of the platform itself. There is effectively no external arbiter capable of forcing it to pay.
Does this mean the platform is fraudulent?
No, and it would be dishonest to conflate the two.
A weak license means a lack of external guarantees, not the presence of fraud. Duel has fast automatic payouts, verifiable game math, publicly known founders, and a working provably fair scheme. All of this is independently verified, and all of it is in order.
The difference lies in what trust is based on. For a platform with a Maltese license, it's based on the regulator. Here, it's based on the reputation and economic interests of the owners. As long as the project grows and it's profitable for them to pay, they pay. This works, but it's a different structure, and you need to understand exactly what kind.
Practical implications
Don't keep extra money in your balance. Withdraw regularly. Money in a casino account with an Anjouan license is an unsecured loan to the platform.
Save correspondence and screenshots. If it comes to a public dispute, the only leverage will be publicity on specialized aggregators, and evidence is needed there.
Don't count on the regulator. A complaint can be filed, but you shouldn't plan on recovering funds through this procedure.
Consider the project's age. Duel launched in July 2025. It doesn't yet have a payout history spanning several years to judge by.
How it compares to competitors
Stake operates under a Curaçao license and separately under a Brazilian one — meaning in one jurisdiction it has full regulation with real oversight. The gap in this regard is significant, and Duel's generous terms don't compensate for it: these are different things that are often confused.
A comparison of the two platforms across all parameters is available on a separate page.
Frequently Asked Questions
Who owns Duel.com? Immortal Snail LLC, a company registered in Nevis under number L22982.
What license does Duel have? Anjouan, number ALSI-202411026-FI1, issued by the government of the Autonomous Island of Anjouan.
How serious is the Anjouan license? It is one of the easiest jurisdictions: cheap, fast, with no tax on gambling income, and virtually no dispute resolution mechanism.
Where to complain if money is not withdrawn? Formally — to the Anjouan regulator, practically — to industry complaint aggregators. Do not count on forced recovery.
Does a weak license mean the casino doesn't pay? No. Duel's payouts are fast and automatic. This is only about the absence of external guarantees in case of a dispute.
License and operator data are taken from Duel's user agreement, jurisdiction assessment from publications by specialized lawyers and industry reviews. We do not place affiliate links.
